Question 1

How should I prepare for my appointment?

Accepted Answer

Arrive 10 minutes early, hydrate well, and avoid heavy meals within 2 hours of your session. Wear something comfortable — you'll change into linens in your private room.

Question 2

What should I wear?

Accepted Answer

Whatever you're most comfortable in. During the session, most clients undress to their comfort level under the sheet. You'll always be professionally draped throughout.

Question 3

Do you offer couples massage?

Accepted Answer

Yes — our couples suite accommodates two licensed therapists for a side-by-side experience. We recommend booking at least 7 days in advance.

Question 4

What should I expect during my first appointment?

Accepted Answer

We'll start with a brief intake about your goals, pain points, and any medical considerations. Then your therapist customizes the session — pressure, focus areas, and add-ons.

Question 5

How often should I get a massage?

Accepted Answer

For maintenance and stress, monthly is ideal. For chronic pain, recovery, or training cycles, weekly or biweekly produces dramatically better results. The membership is built for exactly this.

Question 6

What payment methods do you accept?

Accepted Answer

All major credit cards, Apple Pay, Google Pay, HSA/FSA, and gift cards. Memberships are billed monthly.

Question 7

What is your cancellation policy?

Accepted Answer

We ask for 24 hours' notice. Same-day cancellations and no-shows are charged 50% of the session price.

Question 8

Are tips included?

Accepted Answer

Tips are not required but always appreciated. You can add gratuity at checkout or in person — your therapist receives it directly.

Frequently Asked